About


rabbit folly

the alluring melody of nostalgia plays through the night, pulling all towards a large tent that had suddenly appeared at the edge of town. Within the circus, people relive the most whimsical parts of their childhood. Times that challenged their courage, wit, and creativity...

Kelowna, Canada

FAQ


  • Where is the store based?

    Kelowna, Canada

  • How long will it take to receive my order?

    Order ship-outs occurs every two weeks at a minimum. From the ship-out date, the delivery times are as follows:

    Canada: 1-2 weeks
    US: 1-2 weeks
    Europe & Australia: 3-4 weeks
    Asia: 3-8 weeks

  • Does my order come with tracking or insurance?

    Pins, keychains and similar items will be shipped with tracking via Canada Post. If your order contains only flat items such as stickers and patches, these are shipped via Canada Post lettermail and do not have tracking. If you require insurance on anything, there is an insurance add-on listing- simply add it to your cart and bunbun will add insurance to your order!

  • Where do you get the ideas for your designs?

    Bunbun draws her inspiration directly from her hobbies and love of nature!

  • Where is your merch made?

    Pins: A factory in Suzhou (hi grandma!)

    Patches & Embroidered items: bunbun owns an embroidery machine and runs it herself. For more complicated designs, she will outsource to a printshop.

    Vinyl/Waterproof Stickers: If these aren't locally printed, bunbun uses StickerApp, StickerMule, or Rockin' Monkey for printing.

    Art prints: These are printed locally. bunbun sources the paper stock from Red River Paper.

    Acrylic Keychains: Kushien or Vograce

  • Do you accept orders placed outside of the US?

    Yes we do. Folli lives somewhere in the Canadian fey wilderness and bunbun ships out everything using Canada Post.

  • What is Storenvy?

    This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

  • How do I pay for my order? Is it secure?

    The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

  • What if something is wrong with my order?

    If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.